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AI Buyer™ Troubleshoot

Installation

You receive error message when first opening the program

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Cannot update. Database or object is read-only. or

FTP.exe has stopped working windows error

 

This is a windows permission issue where the installed program was created as a read-only since your account is setup with strict permissions. 

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Option 1: Create a folder with your permission

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  1. Uninstall AI Buyer 

  2. Open file explorer, click on My PC, then C: and create a new folder called OPP ​

    • Should have a folder in c:\opp created​

  3. Click here to download AIBuyer through zip file​ 

    • Click Download (Down Arrow on top right) when zip file list shows on screen​

  4. Extract files to the folder you just created C:\OPP

  5. Right click on AIBuyer.accde > Send to > Desktop Create Shortcut

  6. Run AI Buyer from your desktop

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